When the Burberry show walked out at London Fashion Week last night, absolutely everything was available to buy for the first time. The womenswear and menswear apparel, the accessories, even the make-up was shoppable. That’s a total of 83 looks, comprising over 250 pieces. They’re being sold through Burberry’s physical and digital retail network, shipping to over 100 countries.
This shift is what’s being called “see-now, buy-now”, a lengthy phrase for what is essentially the showing of current season stock over the traditional six month timelag.
As perhaps the brand making the biggest move in terms of sheer volume of stock already produced, it was a notable occasion that had to be geared around relevancy – showcasing things one not only wanted to buy, but actually wear right away as the weather starts to draw in. For those of us seeing the collection for the first time, it worked; offering an experience that enabled us to view it as though through the eyes of the excitable consumer (heavily aided by the live orchestra and incredible Makers House setup, which is open to the public for the rest of the week). Many of us, of course, then did become the consumer too.
For others, including long-lead press, it wasn’t of course their initial viewing having had access ahead of time to see the collection in its developmental stages. Many of them commented so during the evening – noting that in some instances they’d even already shot it. And there we have a little hint as to the future of what fashion week is going to look like – an elaborate showcase, a series of consumer events, a collection instantly available to buy, and a trade audience still willing to attend even if they’ve been privy to the line during its creation process beforehand.
If you’re Burberry that is…
Or perhaps if you’re Tom Ford too. Speaking ahead of his show in New York, he told Vogue: “It’s [all ready to go] at Bergdorf’s, it’s at Neiman’s. They’ve photographed it for their catalogs, they had to sign non-disclosure agreements, they couldn’t leak any pictures. So it’s done. It’s all over the world ready to go into our stores.”
Ralph Lauren, Rebecca Minkoff and Topshop Unique are all also playing with full collections available immediately, albeit largely through their own distribution channels (and in some cases, like Tom Ford, a handful of select retail partners).
The entire strategy raises concerns for many businesses otherwise – especially those who are significantly smaller, either without the budget for such extensive showcases, or heavily reliant on winning numerous wholesale partners, making the close-to-season launch less feasible. The outcome of the CFDA’s commissioned report with the Boston Consulting Group into all of this, essentially said every brand would need to look at their own situation differently and try to define where they sit within it accordingly.
Speaking at a pre-fashion week breakfast hosted by Fashion & Mash in partnership with Soho House, Clara Mercer, communications director for the British Fashion Council, largely agreed, suggesting that what we’ll see is varying strategies over the next few seasons before some kind of shape and order is pulled together to make everything clearer.
As Tom Ford said: “I don’t know if this will be sustainable. We’ll have to see. I’ll have to see how it works; see how our customers respond to it.”
Experimentation is what’s been evident throughout both New York and London so far, with many brands trying see-now, buy-now in different ways, several of them releasing just a handful of exclusive products for sale.
Take Tommy Hilfiger for instance. Hosting what was undoubtedly the most extravagant of shows during New York, complete with full-fledged carnival, it showcased a capsule collection designed in partnership with supermodel Gigi Hadid. In that instance, the Hilfiger brand is capitalising on a big name collaboration in order to shift not only this limited edition stock, but the significantly broader lines it has in place all around the world. It’s not so much about numerous wholesale partnerships for this particular collection therefore, but a broader marketing move.
Michael Kors meanwhile made around a dozen products available to purchase straight away, noting ahead of the show: “We’re finding that a hybrid blend is really what works for us.”
Then there’s Alexander Wang, who previously said he wouldn’t participate in see-now, buy-now, but instead surprised his audience by introducing a collaboration with adidas Originals live at the end of the show. Nine items from that 84-piece line were immediately available to purchase the next day via trucks across New York City, and following that in London and Tokyo. The rest goes on sale, as per usual, in spring 2017.
On a smaller scale, Temperley London sold just three pieces from her new collection – a printed dress, embellished jumpsuit and embroidered top. In doing so exclusively via social app Vero, she became one of the first brands to tie together the idea of see-now, buy-now as a fashion week strategy with the trend for social commerce. (Others including Burberry again are selling pieces immediately on channels like WeChat).
And then there’s Hugo Boss, which unveiled just a single bag, the Boss Bespoke Soft, in four colours for sale immediately after its New York show. This is much in line with what Prada did in February – jumping in to the see-now, buy-now world, but only via the delivery of two handbags. And that from one of the slowest brands to the e-commerce game, having literally only launched online via Net-a-Porter this July.
Katie Baron, head of retail, innovation and insights at Stylus, calls these variances in approach part of an understanding that a tiered system might be the outcome of such experimentation. Of note of course is the fact Burberry has long sold the odd item for immediate purchase or at least pre-order from its catwalk.
“The first wave of see-now, buy-now generated a major panic within the luxury sector because it was largely taken as read that it would force luxury businesses anchored in long lead-time, high craft to whip their collections into being at high speed, pulling them uncomfortably close to the mass market. What we’re now seeing is an understanding that see-now, buy-now needn’t be so all-encompassing, as shrewd brands release either selected, controllably limited edition pieces (see Prada) or spin-off collaborations tacked onto the main show (see Alexander Wang X adidas),” Baron explains.
“It’s effectively creating a kind of tiered system to satisfy both the need for instant gratification and possibly younger consumers looking for a way into an otherwise prohibitively expensive world. This notion of ‘tiering’ is only going to become more important as retail, overall, becomes less one-size-fits-all.”
At the other end of the scale therefore are also the brands that have changed tack entirely, opting to forego wholesale models in the main to rather sell direct-to-consumer in the right season, and thus do so at greater speed and flexibility – not to mention regularity.
In London, Matthew Williamson is one of them. Net-a-Porter remains its only retail partner, meaning that team see the line in advance, but for everyone else, it happens in real-time. The latest “Calypso” collection, for instance, went on sale just ahead of London Fashion Week this season, launching with a digital influencer event, coverage on Vogue Runway, and instant pushes to relevant e-commerce pages. For them, this is a no-brainer. Ask Rosanna Falconer, business director at the brand, as to why, and the answer is incredibly simple: consumers have never been happier.